Microsoft Teams

Overview

This guide describes how to connect Netwatch OPS to a Microsoft Teams channel using a Power Automate flow, so alert notifications are delivered as Adaptive Cards to the channel you choose.

The flow exposes an HTTP endpoint that Netwatch calls when an alert fires. The endpoint URL is provided to Netwatch.AI for configuration.

Create a dedicated Microsoft 365 service account (for example, [email protected]) with a Microsoft Teams license. This account owns the NetWatch workflow that receives alerts and posts notifications to Teams.

Important: Do not use a personal user account. Sign in to Power Automate as this service account when creating the flow described below.

M365 Tasks

1. Create the Power Automate Flow

Head over to Power Automate at https://make.powerautomate.com/.

Click Create, then select Instant cloud flow.

Scroll down to When an HTTP request is received, select it, and create the flow.

2. Configure the Trigger

Configure the trigger with the following Request Body JSON Schema:

{
    "type": "object",
    "properties": {
        "subject": {
            "type": "string"
        },
        "message": {
            "type": "string"
        },
        "severity": {
            "type": "string"
        },
        "host": {
            "type": "string"
        },
        "event_time": {
            "type": "string"
        }
    }
}

Trigger configured with the request body JSON schema

3. Add the Teams Action

Add a new step to send the message to Teams. Search for and select Post card in a chat or channel.

Adding the Post card in a chat or channel action

Configure the action as follows, selecting the Team and Channel that will receive alerts.

Paste the following into the Adaptive Card input:

{
  "type": "AdaptiveCard",
  "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
  "version": "1.4",
  "body": [
    {
      "type": "Container",
      "style": "attention",
      "items": [
        {
          "type": "ColumnSet",
          "columns": [
            {
              "type": "Column",
              "width": "auto",
              "items": [
                {
                  "type": "Image",
                  "url": "https://download.netwatch.ai/media/netw_Logo_blue.png",
                  "height": "30px"
                }
              ]
            },
            {
              "type": "Column",
              "width": "stretch",
              "items": [
                {
                  "type": "TextBlock",
                  "text": "Problem Alert",
                  "weight": "Bolder",
                  "size": "Large",
                  "color": "Attention"
                }
              ],
              "verticalContentAlignment": "Center"
            }
          ]
        }
      ]
    },
    {
      "type": "Container",
      "style": "emphasis",
      "items": [
        {
          "type": "FactSet",
          "facts": [
            {
              "title": "Subject",
              "value": "@{triggerBody()?['subject']}"
            },
            {
              "title": "Host",
              "value": "@{triggerBody()?['host']}"
            },
            {
              "title": "Severity",
              "value": "@{triggerBody()?['severity']}"
            },
            {
              "title": "Time",
              "value": "@{triggerBody()?['event_time']}"
            },
            {
              "title": "Message",
              "value": "@{triggerBody()?['message']}"
            }
          ]
        }
      ]
    }
  ],
  "actions": [
    {
      "type": "Action.OpenUrl",
      "title": "View Problem",
      "url": "<YOUR_NETWATCH_DASHBOARD_URL>"
    }
  ]
}