Casa

This guide covers Casa Systems CMTS platforms (C2200, C3200, C10G, C40G and C100G) running the Casa operating system.

Create a backup account

Create a dedicated account named netwatch-backup on the CMTS. The Casa CLI follows an IOS-like model: displaying the running configuration requires privileged (enable) access, so either create the account at the highest privilege level or provide QUARK with the enable password alongside a lower-privilege login.

Enable SSH access

Enable the SSH server on the management interface and confirm the collector can reach the CMTS on TCP port 22. If you apply access lists to the management plane or VTY lines, permit the collector's IP address.

Platform notes

• QUARK only issues show commands; it never enters configuration mode.
• If your CMTS uses TACACS+ or RADIUS for login, create the backup account there instead and make sure it is authorized to run show commands in privileged mode.

Enable backup in Netwatch

Once the device is prepared, open its host in Netwatch (Data collection > Hosts) and add the Config Backup macros — the supported status flag, the model code for this platform, and the credentials you created. See Getting started for the full macro list and values.