Speedtouch

This guide covers Thomson SpeedTouch DSL gateways and routers.

Create a dedicated backup account

Recent SpeedTouch firmware supports multiple local users with roles. In the web UI, open the user management page (under the Toolbox section on most models) and create a user named netwatch-backup with the Administrator role — lower roles cannot display the full configuration. On firmware without multi-user support, use the built-in administrator account, and make sure it has a password set: many units shipped with a blank default password.

Enable management access

SpeedTouch gateways do not provide an SSH server; QUARK retrieves the configuration through the Telnet CLI. Telnet is normally enabled on the LAN side by default — verify the QUARK collector can reach TCP port 23 on the gateway's LAN address. Never expose Telnet on the WAN interface; if the device's service settings allow limiting which hosts may use Telnet, restrict it to the collector's IP, otherwise enforce that restriction with an upstream firewall.

Platform notes

• Because Telnet is unencrypted, keep the path between the collector and the gateway on a trusted management network.
• The configuration is retrieved as a CLI dump that can be replayed on a replacement unit of the same model and firmware family.

Enable backup in Netwatch

Once the device is prepared, open its host in Netwatch (Data collection > Hosts) and add the Config Backup macros — the supported status flag, the model code for this platform, and the credentials you created. See Getting started for the full macro list and values.